A written partnership, not a stack of work orders.
A service agreement locks in pricing, response time, and priority across your entire commercial portfolio — for one year, three years, or five.
What an agreement actually contains.
Service agreements are negotiated documents — not boilerplate. Scope, SLAs, escalation paths, reporting cadence, and pricing schedules are all written down and reviewed each renewal.
Documented scope
Every roof in the agreement is inventoried with system type, age, warranty, and condition score before signing.
Response SLAs
Leak response, repair turnaround, and inspection scheduling are written into the agreement — not assumed.
Locked pricing schedule
Repair rates, coating rates, and emergency call-out fees are fixed for the agreement term.
Single point of contact
One account manager across every building. One phone number for emergencies. One reporting cadence.
From inquiry to signed agreement.
- 01
Portfolio assessment
We inspect every roof in scope and score condition — at no cost.
- 02
Program design
We draft an agreement that bundles inspections, preventative maintenance, leak response, and pricing schedule.
- 03
Review & sign
Your team reviews scope, SLAs, and pricing. We adjust until it fits, then sign for a 1, 3, or 5-year term.
- 04
Onboarding
Baseline inspections are scheduled and your roof asset registry goes live.
- 05
Ongoing service
Scheduled visits, priority leak dispatch, and quarterly or annual reporting through the agreement term.
What's included by default
- Scheduled inspections (cadence per agreement)
- Preventative maintenance work
- Priority leak-response routing
- Roof asset registry & condition scoring
- Quarterly or annual reporting
- Locked repair & coating rate schedule
- Capital budget forecasting refresh
Add-on options
- Infrared moisture surveys (24-month cycle)
- After-hours and overnight work windows
- Tenant-facing communication coordination
- HOA board reporting templates
- Dedicated account manager for 5+ buildings
- Storm-event proactive site sweeps
A roofing partner you can put in your vendor list — and leave there.
Multi-year terms with documented SLAs, transparent pricing, and one account team.
830-228-6123