Question 1

Do you charge for roof inspections?

Accepted Answer

No. Our standard residential and storm damage inspections are completely free, with a full photo report delivered to you afterward.

Question 2

How does the insurance claim process work?

Accepted Answer

We inspect and document, help you file with your carrier, meet your adjuster on the roof, then build any necessary supplements. If your claim is denied, we can request a reinspection.

Question 3

Are you a 'storm chaser'?

Accepted Answer

No. We're a San Antonio-headquartered company with local crews and a permanent office. We don't follow storms out of state.

Question 4

What manufacturers do you install?

Accepted Answer

GAF, Owens Corning, CertainTeed, Malarkey, TAMKO and Atlas — and we're certified at the highest tier offered by GAF, Owens Corning and CertainTeed.

Question 5

Do you offer financing?

Accepted Answer

Yes — multiple financing partners including 0% intro APR for qualified buyers.

Question 6

What's the warranty?

Accepted Answer

Manufacturer warranties up to lifetime + non-prorated, plus our own lifetime workmanship warranty in writing.

Question 7

How long does a roof replacement take?

Accepted Answer

Most residential replacements complete in one day. Larger or more complex roofs may take two.

Question 8

What is the Storm Protection Plan?

Accepted Answer

An annual membership that includes a yearly inspection, priority post-storm response, free emergency tarping and full claim advocacy when damage occurs.

Questions, answered.

Ready for a roof you can trust?