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The Insurance Appraisal Process

When you and your carrier agree damage occurred but disagree on what it costs to fix, the appraisal clause is the standard out-of-court resolution path. It is faster and cheaper than litigation and explicitly written into most HO-3 policies.

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In short

The appraisal clause is a provision in most Texas homeowner policies that resolves disputes about the amount of loss. Each side hires an appraiser; if those two disagree, an umpire decides. The result is generally binding.

Key facts

  • Appraisal applies to amount-of-loss disputes only — not coverage disputes.
  • Each party hires its own appraiser at its own expense.
  • If the two appraisers disagree, they jointly select an umpire. The umpire's decision (joined by at least one appraiser) is binding.
  • Umpire fees are typically split 50/50.
  • Appraisal is typically faster than litigation — often 30–90 days vs. 1–3 years.

Step-by-step

  1. 1

    Confirm appraisal applies

    Disputes about coverage (whether something is covered) generally cannot go to appraisal. Disputes about amount can.

  2. 2

    Invoke the clause in writing

    Submit a formal written demand for appraisal to the carrier citing the policy provision.

  3. 3

    Each side appoints an appraiser

    Choose an independent, qualified appraiser. The carrier names theirs.

  4. 4

    Appraisers attempt to agree on loss amount

    They inspect, exchange estimates, and try to reach agreement.

  5. 5

    Umpire selection if needed

    If they cannot agree, both jointly select an umpire (or petition a court to appoint one).

  6. 6

    Binding award is issued

    The umpire's decision, joined by either appraiser, becomes the binding amount of loss.

Frequently asked questions

Is appraisal the same as arbitration?+

No. Appraisal is narrower — it resolves amount-of-loss only. Arbitration can cover broader disputes.

Do I need an attorney to invoke appraisal?+

Not required, but many homeowners consult one before invoking, especially for higher-value claims.

Is the appraisal decision binding?+

Generally yes, subject to limited grounds for challenge (fraud, manifest mistake, etc.). Consult an attorney for specifics.

How much does appraisal cost?+

You pay your own appraiser plus half the umpire fee. Total cost is usually a fraction of litigation.

Educational only. This resource describes how Texas roof insurance claims typically work. It is not legal advice and does not promise any specific coverage outcome. Confirm details with your policy, insurance agent, or a licensed Texas attorney.
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